My Sky Go App



Score sports action at home or away

Been kicked off the TV at home? No problem. Now you can watch Sky Sports on your laptop or computer, iPad, iPhone or iPod touch in a coffee shop, a hotel room or even at work (if you can get away with it) – in fact, wherever you’ve got WiFi, 3G, 4G or a broadband connection in the UK.

Dark Sky offers hyperlocal, down-to-the-minute forecasts that let you know exactly when the rain will start or stop, right where you’re standing. (It’s like magic.) Dark Sky by Apple App Maps Dark Sky API Help. Go to the My Games and App tile. Press the Start button on your controller and click uninstall. Go to the Store and press the Apps menu. Search for Sky Go and install. If the Go app from Sky app stops working on your Xbox One game console, you may need to perform a hard reset to clear its cache. To do this, follow the guided steps below.

My Sky app Managing your Sky account and getting help and support is quick and easy with the My Sky app. You can also join Sky VIP, the loyalty programme rewarding you for being a Sky customer. Download the My Sky app today. Sky brings you all the latest news, sport and entertainment stories. Manage your My Sky account or discover more about a host of TV and broadband services.

Watch your sport as it happens or cherry pick your highlights on demand.

Live Sky Sports action

No matter where you are in the UK, as long as you’ve got a WiFi, 3G, 4G or broadband connection you can now watch up to 6 live Sky Sports channels depending on your package.

So whether your train breaks down, you stayed for that extra drink or it’s just a sunny day, you’ll never miss that vital decider again.

Sky Sports On Demand

Miss the game and can’t wait for the highlights, or want to watch news and highlights of your team’s win over and over again? With Sky Sports on demand shows you can – whenever you like, at no extra cost.

And now for the highlights…

Did you know, there’s even more to using Sky Sports on the go than cheering on your team. You want to watch the news? You got it. You want to check out sporting video clips? Not a problem. In fact you can access all of this as well:

  • Newsreel highlights
  • The latest headline news and updates
  • Sky Sports News HQ Radio live
  • The latest sports opinions
  • Photo galleries
  • Leader boards, results and league tables
  • Fixtures and schedules
My Sky Go App

Ready to try Sky Cinema or Sky Sports on the go?

Just visit the Sky Cinema website or Sky Sports website on your PC or laptop. You can download the free apps from the App store for iPad, iPhone or iPod touch, or download the Sky Cinema app from Google Play for a wide range of Android devices.

Download the Sky Cinema app for iPad, iPhone and iPod touch
Download the Sky Cinema app for Android
Download the Sky Sports app for iPad
Download the Sky Sports app for iPhone and iPod touch

Don’t forget, to use the app, you must sign in with your My Virgin Media details.

Don’t have My Virgin Media? Register now

Sky Go App Download Free

Forgotten your user name or password?

App

Don't have Sky Cinema or Sky Sports yet and want to know more?

Discover Sky Cinema or Sky Sports

Having issues with your Sky Go television app? You’re not the only one! Many Sky Go users are reporting the problem that their app is not working properly. Some users see an error tells them what happened, but for many their program just stop working.

This is very frustrating! You can’t watch your programs because of these issues. But don’t worry. It can be fixed…

Fixes to try

The following are a few methods that have helped many Sky Go users. You may not have to try them all; just work your way down the list until you find the one that works for you.

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Method 1: Close the Cisco VideoGuard Monitor process

Your Sky Go app may stop working because there’re issues with the Cisco VideoGuard Monitor process running in the background. You should try closing the process and see if this helps you fix your issue.

My sky go app keeps buffering

a) If you are on Windows:

  1. Press the Ctrl, Shift and Esc keys on your keyboard at the same time to open Task Manager.
  2. Right click the CiscoVideoGuardMonitor process and click End task/End Process.

b)If you’re using a Mac computer:

  1. On your desktop, click Go, then click Utilities.
  2. Double click Activity Monitor.
  3. Click CiscoVideoGuardMonitor, then click the quit button.

Now check to see if your Sky Go app is working properly. Hopefully it is. But if not, you may need to try other fixes listed below.

Method 2: Temporarily disable your firewall

My sky go app will not open

It is also possible that your Sky Go issue results from your firewall itself. To see if that’s the problem for you, temporarily disable your firewall and check if the problem persists. (Consult the documentation of your security software for instructions on disabling it.)

If this resolves your problem, contact the vendor of your security software and ask them for advice, or install a different security solution.

*IMPORTANT: Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus or firewall is disabled.

Method 3: Completely reinstall your Sky Go app

My Sky Go App Free

When the fixes about can’t help you fix your Sky Go issue, you should reinstall this app to see if this works for you. To reinstall the app, you should uninstall the program and delete the remaining folders as well. Here’s how you can do it.

a) If you’re using Windows

  1. Press the Windows logo key and R on your keyboard at the same time. Then type “control” and press Enter to open Control Panel.
  2. Under View by, click Large icons.
  3. Click Programs and Features.
  4. Right click Cisco VideoGuard Player and click Uninstall. Then follow the on-screen instructions to uninstall this program.
  5. Right click Sky Go and click Uninstall. Then follow the on-screen instructions to uninstall this program.
  6. Press the Windows logo key and R on your keyboard at the same time. Then type “appdata” and press Enter to open the AppData folder.
  7. Go to Local > Cisco and delete the VideoGuard folder.
  8. Go back to the AppData folder. Then go to LocalLow > Cisco and delete the VideoGuard folder.
  9. Go back to the AppData folder. Then go to Roaming and delete the Sky and Sky Go folders.
  10. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

b) If you’re on Mac

  1. On your desktop, click Go and click Applications.

  2. Remove the Sky Go app.

  3. Go back to your desktop, then click Go and click Go to Folder.
  4. Type “~/library” and click Go.
  5. Go to Cisco, then remove the VideoGuardPlayer folder.
  6. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

Hopefully, one of these fixes works for you! If you have any questions, leave us a comment below.

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